Defender Care
Windows PC Diagnostic • 3 Complimentary Scans

See How Your Windows PC Is Doing.

Defender Care PC Diagnostic Scanner reviews key system indicators, organizes the results into an easy-to-read report, and helps you understand what looks good and what may deserve a closer look.

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Scan-only review • No changes are made to your computer • Windows PCs
Defender Care PC Diagnostic Scanner dashboard after a completed scan
Scan OnlyNo automatic fixes or changes
Clear ResultsLooks Good • Review Suggested • Needs Attention
Detailed ReportsReview results by category
Real Help AvailableSelf-install or guided assistance
A clearer picture of your PC

What the Scanner Reviews

The diagnostic focuses on practical Windows system indicators and presents them in plain language.

WIN

Windows Security

Reviews key Windows security indicators such as Microsoft Defender and firewall status.

WEB

Browser Review

Reviews browser-related readiness indicators and extension information when available.

DSK

Disk Space

Reviews available system-drive storage against diagnostic thresholds.

APP

Startup Apps

Reviews applications configured to start with Windows.

PRG

Installed Programs

Reviews installed software metadata and available publisher/signature information.

EXT

Browser Extensions

Reviews extension information and permissions that are available to the diagnostic.

SYS

System Information

Collects Windows and computer information needed to prepare the diagnostic report.

MDS

Optional Defender Scan

Can run a Microsoft Defender Quick Scan only after you approve it.

PC Diagnostic Scanner scan in progress
Step 1

Run the diagnostic and watch the progress.

The Scanner walks through each review area and keeps the progress visible while it works.

  • You start the scan yourself.
  • Status updates appear as sections are reviewed.
  • The diagnostic does not make changes to your computer.
Step 2

Understand the results by category.

Instead of a single vague score, the Results page shows each reviewed category and lets you open the details behind it.

  • See what Looks Good.
  • See where Review Suggested appears.
  • Open individual details when you want more information.
Defender Care PC Diagnostic Scanner results page
Detailed Defender Care diagnostic report in a web browser
Step 3

Keep a detailed report.

The Scanner generates a detailed local report so you can review what was checked and discuss the results with a Defender Care representative if you choose.

  • Review categories and status summaries.
  • Open detailed sections from the report.
  • Reports clearly state that the diagnostic did not make changes to the computer.
Your computer stays under your control

Designed for diagnosis, not access to your private life.

The Scanner is designed to review system indicators needed for the diagnostic. It is not designed to read your personal documents, capture passwords, access your banking credentials, or make automatic changes to your PC.

Remote assistance is optional. You can install the Scanner yourself. If you ask for installation help, remote assistance is a separate process and should only begin with your permission.

What you stay in control of

✓
Your files and documentsThe diagnostic is focused on system indicators, not reading your personal documents.
✓
Your passwords and banking credentialsThe diagnostic is not designed to collect passwords or banking login information.
✓
Whether to run a Microsoft Defender Quick ScanThe optional Defender scan runs only after your approval.
✓
Whether to use remote assistanceSelf-install is available; guided remote assistance is optional.
Try it on your own PC

Start with 3 complimentary scans.

Download the Defender Care PC Diagnostic Scanner for Windows, or schedule a short installation-assistance appointment if you would rather have someone guide you through it.

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Questions before you install?

PC Diagnostic Scanner FAQ

Clear answers to the questions customers ask most often.

Why is Windows SmartScreen warning me about the download?

Microsoft SmartScreen uses reputation signals when evaluating downloaded applications. A warning can appear for newer or less commonly downloaded software even when the installer is digitally signed. Confirm that you downloaded the Scanner from Defender Care or downloads.opp-works.com and verify the publisher shown by Windows before continuing.

Does the diagnostic fix or change anything on my computer?

No. The Defender Care diagnostic is scan-only. It reviews system indicators and generates reports; it does not automatically fix, clean, optimize, or change your computer.

Is this an antivirus program?

No. The PC Diagnostic Scanner is a diagnostic and reporting tool. An optional Microsoft Defender Quick Scan can be run with your approval, but the Defender Care Scanner itself is not a replacement for antivirus software.

Can it see my personal files, passwords, email, or banking information?

The Scanner is designed to review system indicators needed for the diagnostic, not to read personal documents or collect passwords or banking credentials.

Do I have to give Defender Care remote access to my computer?

No. You can install and run the Scanner yourself. Remote installation assistance is optional and should only be used if you request it.

What happens if the scan says “Review Suggested” or “Needs Attention”?

Open the result details and review what the Scanner found. If you want help understanding the result, a Defender Care representative can discuss the report with you. The diagnostic itself does not make changes.

Will it keep running in the background after the scan?

The diagnostic is intended to run when you choose to start a scan. It is not marketed as a real-time monitoring or protection product.

Can I uninstall it later?

Yes. The Scanner is a Windows application and can be removed through the normal Windows uninstall process when you no longer want it installed.